How does the engagement process work?
Edited
We start with a consultation, then build and deliver a custom plan to level up your support team—step by step.
What to expect from our process
Our engagement is hands-on, collaborative, and tailored to your CX goals 🤝. Here’s how it works:
Free consultation
We get to know your business, challenges, and team dynamics.Custom game plan
Based on what we learn, we create a strategy that fits your goals and stage of growth.Implementation support
We work directly with your team to put new systems, processes, and training into action.Ongoing guidance
Need us to stick around? We offer continued coaching and check-ins to keep things running smoothly.
It’s not a copy-paste playbook—it’s your plan, built for your team 💡.
👉 Ready to start? Schedule an Intro call now!
cx consulting process
customer support engagement
how cx collective works
support team planning
cx implementation strategy
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