What is the Right People. Right Time. Real Results. course?
Edited
Build a smarter staffing plan with WFM fundamentals.
What you’ll learn
Staffing isn’t guesswork—it’s a strategy. In this course, you’ll learn the basics of workforce management (WFM), including scheduling, forecasting, and capacity planning. Walk away with tools to make better decisions, reduce burnout, and improve coverage.
Course details
Duration: 2 hours
Release date: June 2025
Required for Certification: Yes
workforce management
staffing
wfm
rcommendation
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