What is the Messaging KPIs, Decoded course?
Edited
Track messaging performance with metrics that actually mean something.
What you’ll learn
Messaging platforms are powerful—but only if you’re measuring the right things. In this 30-minute course, you’ll learn which KPIs matter most, how to track them, and how to connect those numbers to business outcomes that get noticed.
Course details
Duration: 30 minutes
Release date: May 2025
Required for Certification: Yes
messaging KPIs
CX metrics
CCXOL
performance tracking
recommendation
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