What is the Social Media KPIs, Decoded course?

Edited

Stop chasing likes—focus on CX metrics that matter.

What you’ll learn

Not all social metrics are created equal. This quick course helps you identify the KPIs that reflect true customer impact on social channels. You’ll walk away knowing how to measure, report, and act on data that proves your team’s value.

Course details

Duration: 30 minutes
Release date: May 2025
Required for Certification: Yes

Click here to learn more.

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