Who is the CCXOL path for?
Edited
The Certified CX Operations Leader (CCXOL) path is built for support pros who are ready to lead smarter, scale faster, and optimize how their teams work.
Built for operators who own the engine
This path is perfect for:
Support managers running day-to-day operations
Team leads stepping into cross-functional work
CX professionals owning processes, tools, and reporting
Anyone ready to build scalable systems and drive operational excellence
If you're the person making things run smoothly behind the scenes—or want to be—that’s who CCXOL is for.
CCXOL
support operations
CX manager
process improvement
CX systems
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