Need a refund? Here's how

Not loving your experience? No worries—we’ve got you. We offer a full refund within 7 days if you're not satisfied.

To be eligible:

• Your request is within 7 days of purchase

• You haven’t accessed or completed a course (if you've accessed more than one course, that my require investigation)

We’ll double-check course usage to confirm eligibility.

If you’re not happy, here’s what to do:

1. Click the help widget on our site (bottom right corner!)

2. Or shoot us an email at advantage@cxcollective.com

We’ll take it from there. If you meet the criteria, we’ll refund you—easy as that.

• We’ll review your request within 2 business days

• If approved, the refund goes back to your original payment method

• You’ll get a confirmation email when it’s done

We’re here to make things right 💛 Reach out if you need a hand.