Is certification required?

Certification is completely optional—but it’s a powerful way to prove your skills and stand out in the CX field.

Capstone projects tied to certification will launch in Q1 2026 with limited spots available. These projects are designed to showcase your ability to apply what you’ve learned in real-world CX scenarios.

Bonus: If you're enrolled in a full certification path, you’ll get first access to those limited seats.

So while certification isn't required, it’s a great next step if you want to take your learning further!