What certifications can I earn?
Edited
CX Collective Advantage offers multiple certification tracks so you can grow in the areas that matter most to your CX career.
Certification tracks available
Certified CX Operations Leader (CCXOL) — Available now!
Master the systems, workflows, and tools that drive efficient support teams.Certified Performance Leader (CCXPL) — Launching July 2025
Learn how to elevate team performance and coaching practices.Certified CX Strategy & Leadership Pro (CCXSLP) — Launching October 2025
Build strategic thinking and executive-level leadership skills.Certified CX AI Specialist — Launching February 2026
Stay ahead with practical, real-world applications of AI in CX.
Choose the track that matches your current role—or the one you want next!
CX certification
support operations
leadership training
AI in CX
performance coaching
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