What Is CX Collective Advantage?
CX Collective Advantage is an on-demand certification platform that helps customer experience professionals grow their skills and careers—on their own time.
Learn, grow, and level up
CX Collective Advantage is built for CX pros who want to lead with impact. Whether you're in operations, strategy, performance, or exploring AI in support, this platform gives you the tools to thrive. It’s packed with practical frameworks, templates, and lessons grounded in decades of real-world experience.
What you’ll get
Self-paced certification tracks designed specifically for CX roles
Courses in:
CX Operations
Team Performance
Support Strategy
AI in customer experience
Playbooks and tools you can put to work right away
Lessons built by experienced support operators
Why it matters
You’re busy. This platform is built for flexibility—learn when it works for you, and immediately apply what you learn to your current role or next step. It’s not just theory—it’s what actually works in the field.